Urban Megastructures LLP (“Urban Megastructures LLP”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website.
This Privacy Policy explains how we collect, use, store and protect information when you visit or use www.urbanreserve.net (“Website”) or communicate with us regarding Urban Reserve and our residential projects.
By using our Website or submitting your information through any enquiry form, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with our Website, we may collect information such as:
- Name
- Mobile number
- Email address
- Location or city
- Property preferences, such as preferred configuration
- Information provided through enquiry or contact forms
- Any other information you voluntarily provide to us
We may also automatically collect certain technical information when you visit our Website, such as your IP address, browser type, device information, pages visited, date and time of access, and other website usage information.
2. How We Use Your Information
The information collected may be used for the following purposes:
- To respond to your enquiries and requests
- To provide information about Urban Reserve and its residential offerings
- To arrange site visits, property consultations or follow-ups
- To understand your property requirements and preferences
- To communicate with you regarding your enquiry
- To improve our Website, services and user experience
- To maintain records of enquiries and communications
- To comply with applicable legal and regulatory requirements
- To send relevant information, updates or promotional communications where permitted and where you have provided the necessary consent
3. Communication With You
When you submit your contact details through our Website, our representatives or authorized service providers may contact you by phone, SMS, email, WhatsApp or other appropriate communication channels regarding your enquiry.
You may request that we stop sending promotional communications at any time by contacting us at info@urbanreserve.net
4. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to improve website functionality, understand website traffic and analyse how visitors use the Website.
Cookies may help us:
- Remember certain preferences
- Understand visitor behaviour
- Improve website performance
- Measure the effectiveness of marketing and advertising campaigns
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some Website functionality.
5. Analytics and Advertising Services
We may use third-party services such as website analytics, advertising and marketing platforms to understand Website traffic, measure campaign performance and improve our marketing activities.
These services may collect information about your interaction with our Website in accordance with their respective privacy policies.
Where applicable, such services may include analytics, search advertising, social media advertising, remarketing or conversion-tracking technologies.
6. Sharing of Information
We do not sell your personal information for monetary consideration.
We may share information with trusted employees, representatives, consultants, technology providers, marketing agencies, CRM providers, communication service providers and other authorized service providers where reasonably necessary to:
- Respond to your enquiry
- Provide requested services
- Manage and follow up on leads
- Operate and maintain our Website
- Conduct analytics and marketing activities
- Meet legal or regulatory obligations
Such parties may process information only for the purposes for which it is provided or as otherwise permitted by applicable law.
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.
However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business records, fulfilling legal obligations, resolving disputes and protecting our legitimate interests.
When information is no longer required, it may be securely deleted, anonymized or otherwise disposed of in accordance with applicable requirements.
9. Your Rights and Choices
Subject to applicable law, you may have rights regarding your personal information, including the ability to:
- Request information about the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Request that certain communications from us be discontinued
- Raise a concern or complaint regarding the processing of your personal information
To exercise applicable rights or raise a privacy-related concern, please contact us using the details provided below.
10. Third-Party Websites and Services
Our Website may contain links to third-party websites, social media platforms or other external services.
We are not responsible for the privacy practices, content or security of such third-party websites. We recommend reviewing their respective privacy policies before providing them with your personal information.
11. Children's Privacy
Our Website is intended for a general audience and is not specifically directed towards children.
We do not knowingly seek to collect personal information from children where such collection is not permitted under applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services or applicable legal requirements.
Any updated version will be published on this page with the revised effective date.
We encourage you to review this page periodically to stay informed about how we handle personal information.
13. Contact Us
If you have any questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Website: www.urbanreserve.net
Email: info@urbanreserve.net
We will make reasonable efforts to address privacy-related enquiries and requests in accordance with applicable laws and regulations.